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Road Service

We’re Here To Assist You

Whether it’s roadside assistance you need or guidance on reporting a damaged chassis due to an accident, we’re here to help you. We’re committed to getting you back on the road as soon as possible and resolving any problems with minimal down-time.

See our Road Service Policy

Roadside Assistance

For efficient 24-hour service, contact one of our approved over-the-road vendors directly. For further assistance, our Fleet Maintenance experts are also available to assist you from our regional locations during normal business hours.

Contact our repair vendors


For expedited chassis breakdown service, consider signing up for REACH. Connect drivers with the optimal service technician directly and help get drivers back on the road faster. It’s chassis repair service, simplified.

Learn more about REACH

Accident Procedures

In the event of an accident involving a FlexiVan chassis, please obtain a police report, notify your insurance company about the accident, and submit an incident report to FlexiVan. If you need to speak with someone at FlexiVan regarding your accident, call (908) 603-1670.

Submit an incident report